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  • Serving Klang Valley, Penang & Johor Bahru
  • Live support: 7:00am – 11:00pm, 7 days a week
HOW LOVE CARE WORKS

Senior Care Made Simple, Fast And Fully Transparent

One platform for families who need care, and caregivers who give it

Elderly care at home illustration

Tell Us What You Need

Share your parent's needs by form or WhatsApp. It takes about two minutes.

Get Matched Fast

Receive verified caregiver profiles with rates and the platform fee shown upfront, usually within 24 hours.

Care Begins At Home

Start with one visit or a recurring weekly plan with the same trusted caregiver.

Live Support Throughout

Reach a real coordinator on WhatsApp 7am to 11pm daily, with a 15-minute reply target.

OUR SERVICES

Home Care Services Shaped Around Your Parent's Routine

Caregiver helping a senior with daily activities at home

From a few hours a week to 24-hour live-in care

Choose the help your family needs today and adjust anytime. Every caregiver rate and platform fee is shown before you book, with no deposits and no contracts.

  • Personal care, meals & mobility
  • Dementia & stroke recovery care
  • Registered nurses & home physio
Explore All Services

15 min

Support Reply Target

10%

Platform Fee, Shown Upfront

7 days

Live Support Every Week

0

Deposits Or Lock-In Contracts

ABOUT LOVE CARE

A Care Marketplace Built On Trust, Speed And Fair Pay

Caregiver and elderly man smiling together at home

Finding reliable care for an ageing parent in Malaysia often means endless WhatsApp groups, unclear agency fees and caregivers who disappear after a week. Love Care fixes that by bringing verified freelance caregivers and families onto one transparent platform, with real people supporting both sides every day.

Fair For Families And Caregivers

Families pay a clear rate. Caregivers keep 90% of theirs. Everyone sees the same numbers.

  • Recurring care with the same familiar caregiver
  • Caregivers speaking BM, English, Mandarin & Tamil
  • Replacement arranged if your caregiver is on leave

100%

caregivers verified before their first case

Need A Caregiver This Week? Talk To Us Now.

WHO WE HELP

Built For Malaysian Families And The Caregivers Who Serve Them

01

Families Caring For Ageing Parents

Working children who need dependable, recurring help at home for a parent: personal care, companionship, dementia support and clinic escorts, matched within 24 hours.

Families Caring For Ageing Parents
02

Patients Coming Home From Hospital

Patients Coming Home From Hospital

Post-surgery, stroke and fracture recovery with caregivers, registered nurses and home physiotherapists arranged before discharge day.

03

Freelance Caregivers & Nurses

Verified caregivers and nurses who want regular cases near home, weekly payouts and a platform fee they can see on every job.

Freelance Caregivers & Nurses
WHY CHOOSE LOVE CARE

Pricing Both Sides Can See. Support That Actually Replies

Senior woman receiving care from a friendly caregiver

Most agencies never tell you how much of your payment reaches the caregiver. We do. Every Love Care booking shows the caregiver's rate, the 10% platform fee on each side and the final amounts, to both the family and the caregiver.

Transparent Platform Fee

A flat 10% from each side, shown upfront. No registration fees, deposits or lock-in contracts.

Near Real-Time Support

Coordinators on WhatsApp and phone 7am to 11pm daily, with a 15-minute first-reply target.

TESTIMONIALS

What Families & Caregivers Say About Love Care

Real stories from Malaysian families who found dependable care at home, and from freelance caregivers who now have steady, recurring work.

Read Our FAQs

Finally, care we can rely on

“My mother had a stroke last year and both of us work full-time. Love Care matched us with Kak Ani within a day and she has come every weekday since. I like that the bill shows exactly what goes to her and what goes to the platform.”

Nurul Huda

Nurul Huda

Daughter of client, Shah Alam
Caregiver supporting an elderly client at home

Fast reply, honest pricing

“Dad needed wound dressing after his surgery. I WhatsApped Love Care at 9pm and had a reply within minutes. The nurse was punctual and professional, and we paid exactly what was quoted. No surprises.”

Daniel Tan

Daniel Tan

Son of client, Petaling Jaya
Caregiver supporting an elderly client at home

Regular cases, paid every Friday

“Before Love Care I was chasing one-off jobs in Facebook groups. Now I care for three regular families every week and my pay comes in on time. I know the platform fee upfront on every case.”

Kavitha R.

Kavitha R.

Freelance caregiver, Cheras
Caregiver supporting an elderly client at home
CARE GUIDES

Practical Advice For Malaysian Families And Caregivers

FREQUENTLY ASKED QUESTIONS

Got A Question? Get Your Answer

Love Care is a Malaysian elderly home care platform. We connect families with verified freelance caregivers, registered nurses and therapists who provide care in your own home. We handle matching, scheduling, payments and live support, so you can focus on your loved one.

For most requests in the Klang Valley we share suitable caregiver profiles within 24 hours, and often on the same day. If your parent is being discharged tomorrow, WhatsApp us directly and a coordinator will prioritise your request.

Every caregiver passes a MyKad identity check, a reference check with at least two past employers or families, and an interview with our team. We verify training certificates, and registered nurses must hold a valid Annual Practising Certificate (APC). Families rate every completed case, and those ratings decide who gets recurring cases.

Yes. Recurring care plans are at the heart of Love Care. Once you are happy with a caregiver, we lock in a regular weekly schedule so your parent sees a familiar face. If your caregiver takes leave, we arrange a briefed replacement.

Each caregiver sets an hourly or daily rate, which you see before booking. Love Care adds a 10% platform fee for the family and deducts a 10% platform fee from the caregiver's rate. Families and caregivers see the same breakdown on every booking.

Our care coordinators are available on WhatsApp and phone from 7:00am – 11:00pm, 7 days a week, with a target first reply within 15 minutes. You can reach a real person to change a schedule, raise a concern or ask for a replacement. For medical emergencies, always call 999 first.

Set your working area, availability and the types of care you are comfortable with. Recurring plans with the same family every week go first to caregivers with strong reviews and reliable attendance. Many of our recurring plans run for months.

No. There is no registration fee, no agency deposit and no lock-in contract. If a caregiver charges a transport fee, it is agreed and shown before you confirm.

REQUEST CARE

Tell Us About Your Loved One. We'll Reply In Minutes

Caregiver talking with an elderly client

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